Standard turnaround time for most orders is 10-14 business days from the time of deposit and approval of your proof. This does not include ship time. Some types of prints may take longer, such as full color process and oversized prints. Please note we are not open for national holidays and these days will add to the turnaround time of your order. We do our best to keep our turnaround time as quick as possible and average around 7 working days. However, if you NEED your garments by a certain deadline, let us know up front prior to your order, and we can see if it’s possible— rush fees would likely apply.
Please Note: Ordering multiple designs at one time, adding inside tagging, specialty inks and/or fulfillment services will add to our standard turn time.
Invoices must be paid in full before Campbell Apparel will begin the order process. If your organization requires different methods please contact us.
All art must be submitted at 300dpi resolution or higher, and sized to actual print size. Vector files are preferred. Acceptable formats are EPS, PSD, AI, and PDF. You are welcome to send the design file as well as a PNG or JPEG Proof.
For each order Campbell Apparel will submit a proof for customer approval. It is the customer’s responsibility to verify that all of the information on the proof is correct. This includes checking for any spelling, grammar, or design errors. If an error is found after your order has been approved and printed, Campbell Apparel will not be held liable for the cost associated with reprinting the order. We assume no liability for errors in designs approved by the customer.
In the event that an order is cancelled by a customer the refund will be based on the status of the order. Depending order status, the customer may have to pay a restocking fee or for the garments themselves. If the order is already completed, no refund will be issued